FAQS
FAQs
Q1. Are all your items manufactured in Australia?
Yes. All Raw Beauty Box products are handcrafted and packaged in Australia.
Q2. Are your ingredients and packaging environmentally friendly?
Absolutely. Every ingredient we use and every piece of packaging is chosen with environmental sustainability in mind.
Q3. Do you ship overseas?
We currently ship across Australia and New Zealand. If you would like to ship to another country, please get in touch with us to discuss your shipping options.
Q4. Are your products safe for children?
Yes. Many of our products are suitable for kids, including select bath bombs and snap packs that make bath time fun and easy.
Q5. Do you use harsh chemicals or preservatives?
No. All Raw Beauty Box formulas are 100% natural, free from artificial colours, harsh chemicals, and preservatives.
Q6. Can I track my order?
Yes. All orders are shipped with tracking. Delivery times are usually 5–10 business days, depending on your location.
Q7. Do your products contain palm oil?
No. All of our products are proudly palm oil-free and 100% vegan-friendly.
Q8. How will Raw Beauty Box contact me about my order?
We’ll only contact you using the information you provided at checkout or when signing up for our newsletter.
Please note: Some of our courier partners may send branded text messages with delivery updates.
Important: Never share your personal or payment information unless you are sure the communication is legitimate. If you are unsure, please get in touch with us through our official support channels. Your privacy and safety are our top priority.